99.9% uptime guaranteed
We are dedicated to providing reliable web hosting solutions of the highest quality. All of our plans come with a 99.9% uptime guarantee. Our focus is on reliability, uptime, and customer support.
The servers we utilize are Dual Xeon 2.4ghz with 2 gigs of ram. Our network backbone consists of UUNET, Level3, Verio, Time Warner, Global Crossing, AboveNet, and Allegiance Telecom.
We have been providing web hosting solutions since 2005. At the time our company did not provide hosting services so we were forced to refer our clients to non affiliated companies. The level of service that our clients received horrified us. In 2005 we began offering a superior hosting service to our clients.
The support and reliability we offer has proven to be the key factor in our ability to be a competitive force in the ever growing hosting market.
Our datacenter is located in Houston, Texas and is staffed 24/7/365. There are multiple OC48 SONET fiber rings that provide basic connectivity to eight access carriers. The datacenter is completely redundant, including a 2200 gallon backup diesel generator. There are over 580 smoke detectors throughout the 35,000 square foot facility, with a VESDA contaminate system.
Websites
Q. Will you place ads on my site?
A. We will NOT place ads on your site.
Q. Do you allow sites to advertise for money, on their web site?
A. Yes, we allow sites to have commercial advertisements.
Q. What forms of payment do you accept?
A. Cheque, Bank to Bank Transfer
Q. Are your server's Unix, or NT?
A. Our servers are Linux Red Hat 7.3. and Red Hat 9.0
Q. Is tax included with my monthly or yearly plan?
A. Yes, tax is included within the price.
Q. Can I pay monthly?
A. Yes, you may pay monthly
Q. Can I host friends?
A. Yes, you may host your friends.
Q. How long does it take to setup my account?
A. Your account will be setup automatically within 15 minutes of ordering.
Q. Are there any hidden costs, or setup fees?
A. No
Q. Do you offer telnet or shell access?
A. No due to security reason's we do not offer telnet or shell access.You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.
Q. Can I password protect directories?
A. Yes you can password protect directory's
DNS
Q. How long does it take to get my domain working?
A. It usually takes 24-48 hours for a domain to fully propagate.
Q. What do I set my domains name server's to?
A. Please read your welcome e-mail if you have lost your welcome email you can email us requesting your dns.
Q. Is it easy to create email accounts?
A. Yes it is.
Q. What do I put for both incoming and outgoing mail server?
A. For incoming mail server put mail.yourdomain.com and your outgoing mail server is from your ISP
Q. Where do I go to check my emails using my browser?
A. yourdomain.com/webmail/ CGI/ASP/PHP/MySql/JSP
Q. None of my cgi scripts are working on the server. How do I get them to work?
A. Make sure that they are chmoded to 755
Software Versions
Q. What version of php are you using?
A. We are using version 4.3.3 and 4.3.4
Q. What version of perl are you using?
A. We are using version 5.6.1.
Q. What version of MySQL are you using?
A. We are using version 4.0.15
Billing
Q. How do I make a payment?
A. We will send you an invoice.
Q. How do I stop billing?
A. If you wish to close your account simply email us , and tell us why you wish to cancel. You must also include "I give you permission to delete my website and all of it's content."